導(dǎo)讀來(lái)英國(guó)時(shí)候，大家都會(huì)發(fā)現(xiàn)在這里的溝通方式與國(guó)內(nèi)很不一樣。在國(guó)內(nèi)，想修個(gè)手機(jī)，點(diǎn)個(gè)外賣(mài)，或者咨詢(xún)個(gè)什么問(wèn)題，大家最習(xí)慣地就是直接搜索電話(huà)，然后打過(guò)去干凈利落地....

來(lái)英國(guó)時(shí)候，大家都會(huì)發(fā)現(xiàn)在這里的溝通方式與國(guó)內(nèi)很不一樣。在國(guó)內(nèi)，想修個(gè)手機(jī)，點(diǎn)個(gè)外賣(mài)，或者咨詢(xún)個(gè)什么問(wèn)題，大家最習(xí)慣地就是直接搜索電話(huà)，然后打過(guò)去干凈利落地詢(xún)問(wèn)清楚。而在英國(guó)，所有的溝通方式都變慢了——寫(xiě)郵件成為了最常見(jiàn)也最被接受的溝通方式。約簽證、約網(wǎng)球課、約家政中心，都得靠寫(xiě)郵件，更不用說(shuō)平時(shí)在學(xué)校和老師Faculty之間的郵件交流以及工作上每天8個(gè)小時(shí)滿(mǎn)滿(mǎn)的郵件交流。

如果你也覺(jué)得寫(xiě)郵件對(duì)你來(lái)說(shuō)是個(gè)大難題，每次都會(huì)因?yàn)橛谜Z(yǔ)用詞結(jié)構(gòu)而糾結(jié)很久，明明想表達(dá)地特別禮貌但是語(yǔ)氣很容易讓人產(chǎn)生誤會(huì)，那么這篇職場(chǎng)術(shù)語(yǔ)文章你一定要看，今天我們來(lái)分享一些好用的句子和結(jié)構(gòu)，拯救你干扁的英文郵件。

最常見(jiàn)的英文郵件結(jié)構(gòu)

郵件的最最基礎(chǔ)，是郵件的結(jié)構(gòu)。

英文郵件結(jié)構(gòu)很固定，為了表示禮貌和正式，郵件的格式一定要遵循。

稱(chēng)呼

問(wèn)候

正文

結(jié)尾

落款

1. 稱(chēng)呼

稱(chēng)呼很簡(jiǎn)單，一般都是Dear xxx,如果不知道名字的話(huà)也可以寫(xiě)Dear Sir or Madam.

2. 問(wèn)候

問(wèn)候語(yǔ)很多時(shí)候大家都會(huì)忘了，在Dear xxx之后直接另起一行開(kāi)始說(shuō)I want xxxx，這樣讓讀者讀起來(lái)覺(jué)得很沒(méi)有禮貌。一句問(wèn)候語(yǔ)能夠讓讀者覺(jué)得首先你是很有禮貌的人，其次會(huì)讓整封郵件變得十分正式和妥帖。

常見(jiàn)的問(wèn)候語(yǔ)有：

● I hope you had a good weekend.（適用于周一）

● I hope you had a great trip/Hope you had a nice break/Hope youre enjoying your holiday (適用于對(duì)方剛剛休假回來(lái))

● I hope you are well/I hope all is well/I hope this email finds you well（通用好句）

● Im glad we had a chance to chat at the convention/It was a pleasure to meet you yesterday （適用于不久才剛剛見(jiàn)過(guò)）

3. 正文

在問(wèn)候語(yǔ)之后，就可以進(jìn)入正文了。寫(xiě)郵件之前一定要明確自己寫(xiě)郵件的目的，是有求于人還是詢(xún)問(wèn)信息，這個(gè)寫(xiě)郵件的目的一定要清晰地在第一句表達(dá)出來(lái)。

如果要約會(huì)議：

● I am writing to propose a meeting with you tomorrow at xx

如果要follow up之前的事情

● I am writing you to follow up on...

● I am contacting you to inform...

● I am reaching out because...

如果因?yàn)槟呈滦枰Y貌地道歉

● Sorry for my late reply.

● Sorry it took me so long to get back to you.

● I apologize for the late response.

● Sorry it’s been so long since my last email.

第一句正文表達(dá)完本次郵件的目的之后，接下來(lái)就是圍繞著你的目的，慢慢闡述你的理由等等，讓你郵件的目的更加清晰合理。

為了更好的充實(shí)郵件內(nèi)容，我羅列了下面幾種情景，大家可以根據(jù)不同的情景用對(duì)應(yīng)的句子：

需要對(duì)方為你提供信息/幫你的忙：

● Could you possibly tell me...?

● Can you please fill out this form?

● I would be really appreciated if you can...

● Would you mind helping me...?

● If possible, Id like to know (more) about...

● I was wondering if you could/if you would be able to...

這些禮貌又合理的措辭，能夠讓對(duì)方很難拒絕。

需要對(duì)方給出更清晰詳盡的解釋：

●In the previous email, I dont fully understand xxx. Could you please explain that again?

●I didnt quite get your point about xxx. Could you be more specific?

● Here are the details on...Is this what you refer to?

● Could you please clarify how would you expect us to finish it?

需要對(duì)方閱讀郵件附件

● Please note that Ive attached the documents you required.

Heres the document that you asked for,

● I’ve attached the document for your review.

● Could you please sign the attached form and send it back to us?

4. 結(jié)尾

在寫(xiě)完最重要的正文內(nèi)容后，千萬(wàn)也別忘記收尾一個(gè)禮貌又正式的郵件結(jié)尾，讓讀者能夠開(kāi)開(kāi)心心地迅速回復(fù)你。

希望對(duì)方快速回復(fù)：

● I look forward to hearing from you soon.

● Looking forward to hearing from you soon.

● If you could have it ready by tomorrow/the end of next week, I would really appreciate it

感謝對(duì)方的付出：

● Really appreciate your help!

● Thank you for everything!

● Thanks for what youve done.

期待下次見(jiàn)面：

● I look forward to seeing/meeting you.

● See you on Thursday/next week.

● Thank you in advance.

這么多適合各種場(chǎng)景的好詞好句，你都拿小本本記下來(lái)了嗎？生動(dòng)地根據(jù)不同情景使用不同的郵件用語(yǔ)，別讓你的郵件總是這么死板和僵硬，再也不怕寫(xiě)郵件啦！